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Get a UK address for receiving your parcels / packages. We receive and handle them exactly as you need, forwarding them on to you anywhere in the world.
Accepted by UK stores for deliveries
Suitable for Personal & Business users
We'll handle your packages as instructed
We can handle one package or hundreds!
A reliable & discreet service you can trust
We can securely store your packages
No long contracts & transparent pricing
Save on shipping by consolidating your packages
Get your new UK address in minutes!
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A ‘Mailing Name’ is a name that your packages/deliveries will be addressed to.
If you need to receive packages/deliveries in more mailing names, the cost per additional mailing name is £4.99 per year.
We can forward your packages to you anywhere in the world. Package forwarding costs:
We can consolidate your packages into one package if you wish. Package consolidation costs:
We can store/hold your packages until you’re ready for them to be forwarded on.
After the free storage period has been used, we charge a flat-rate storage fee of £5/package/week.
If you’re in the UK and want to collect your packages from us in person, then we allow this for Premium Users.
Collection is strictly by appointment only; this is for security purposes and to ensure your packages are ready for when you arrive.
All collections are from our premises in Birmingham (West Midlands).
If the online store / retailer does not accept your bank card or preferred method of payment, then we can complete the purchase on your behalf.
Simply submit your request to us detailing what to order, make your payment to us and we’ll take care of the rest.
For our Personal Shopper Service we charge a % of the total order value, subject to a minimum fee of £15.
For more info on our Personal Shopper Service, please contact us.
A real UK street address that you can use to receive your deliveries.
The actual address is based in Birmingham, UK. You do not need to be based in or even near our location yourself to use the service (we have clients worldwide).
The full address will be released to you when you sign-up (we do this to prevent unauthorized use).
Anyone from anywhere in the world can use our service to receive and manage their packages.
We can accept any packages (as long as it’s legal of course!), including any deliveries that need to be signed for. We can accept deliveries from all couriers. We just ask that packages aren’t excessive in weight and size.
You must ensure that any deliveries/packages are addressed to you by name. You must also inform us of any mailing names you intend to use so that packages received can be matched to your account.
Our premises are open to receive your deliveries/packages from 08:00 – 17:30 Monday to Friday. We are closed on public holidays. Any courier deliveries that are scheduled for out of operating times should be delivered on the next working day.
We’ll handle your package exactly as you’ve instructed us to. You can specify how you would like us to handle your packages during the sign-up process. If you need to change these instructions at any point, just contact us.
Yes, all packages must be opened before they are dispatched in accordance with UK laws.
You can choose to have your packages:
*available to Premium Users.
We can also return packages to sender or dispose of them if required.
You can change/update your mail handling preferences at any time by contacting us.
Yes for Premium Users you can collect from our UK premises in Birmingham.
This is by appointment only. We do this to ensure your items are ready for you when you arrive. For security, you’ll be asked to show proof of ID before we release any items.
Our UK Shipping Address Service is specifically for receiving packages and is predominantly used when ordering/shopping online.
If you need a general mailbox / mail forwarding service for receiving personal or business post, such as letters, please see here.
We cannot handle:
Batteries (especially lithium-ion, unless pre-approved and within shipping regulations)
Medicine or prescription drugs
Unlabelled supplements, pills, or powders
Perfume or cologne (due to alcohol content)
Any kind of nicotine or tobacco products, including vapes and e-liquids
Alcohol
Anything flammable or hazardous (e.g. aerosols, paints, cleaning chemicals)
Food or drink items that require refrigeration or have short shelf lives
Perishable items of any kind
Firearms, weapon parts, ammunition, or any related accessories
Cash, currency, or monetary instruments
Counterfeit goods or replicas
Illegal drugs or controlled substances (including CBD and THC products)
Live animals or plants
Pornographic materials or obscene items
Items restricted or prohibited by UK export laws or the destination country
Yes. You can start using the address immediately upon signing-up, but before we can release any items received to you, you’ll need to upload photo ID. We have to do a basic verification to meet our legal obligations. This is secure and we’ve made it quick and easy.
If you no longer require our service and wish to cancel, please contact us. Your account will be terminated and packages returned to sender at the end of the current period.
As standard, we use Royal Mail for both domestic and international forwarding due to their balance of reliability and value. For urgent or high-value shipments, we can also ship via DHL, UPS, or FedEx upon request.
Shipping costs vary depending on the weight and dimensions of the package. We’ll provide you with the price before forwarding your package, or you may contact us beforehand to get a quote.
Local customs charges may apply depending on the contents value and destination the shipment is being delivered to. We recommend that you check with your governing body to confirm.
In most circumstances the courier should reattempt the delivery. However we recommend contacting the courier customer services who have the package to reschedule an alternative delivery date.
When we receive your package at our UK premises, if we can see that it’s damaged, we’ll inform you. You can then instruct us what to do with it (i.e. take photos, return to sender, etc).
When we forward packages on to you, we will always try to ensure that your goods are suitably packaged. If you find your goods arrive damaged, please let us know by contacting us as soon as possible. We will work with the courier and make a claim for damaged goods on your behalf.
If you’ve chosen to have your packages forwarded, delivery times will depend on your location and the shipping service selected.
Within the UK, packages usually arrive within 1-5 business days from the time they leave our facility, depending on the shipping method and destination.
For international shipments, most packages are delivered within 3-10 business days after dispatch, though this can vary based on the destination country and customs processing times.
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